IBPS Customer Service Associate (Clerical) Recruitment 2026
Institute of Banking Personnel Selection — Banking Division
Age Eligibility & DOB Range for Customer Service Associate (Clerical)
Cut-off Date: 21 Aug 2026 — Candidates must be between 20 to 28 years (General category). Category-wise relaxation and exact DOB boundaries are shown below.
| Category | Min Age | Max Age | Relaxation | DOB Must Be Between |
|---|---|---|---|---|
| General (UR) | 20 yrs | 28 yrs | — | 22 Aug 1998 to 21 Aug 2006 |
| EWS | 20 yrs | 28 yrs | — | 22 Aug 1998 to 21 Aug 2006 |
| OBC (Non-Creamy Layer) | 20 yrs | 31 yrs | +3 yrs | 22 Aug 1995 to 21 Aug 2006 |
| SC (Scheduled Caste) | 20 yrs | 33 yrs | +5 yrs | 22 Aug 1993 to 21 Aug 2006 |
| ST (Scheduled Tribe) | 20 yrs | 33 yrs | +5 yrs | 22 Aug 1993 to 21 Aug 2006 |
| PwD (General) | 20 yrs | 38 yrs | +10 yrs | 22 Aug 1988 to 21 Aug 2006 |
Check Your Age Eligibility — Interactive Calculator
Prescribed Age: 20–28 Years (As on 21 Aug 2026)
Executive Summary & Key Facts
The Institute of Banking Personnel Selection has issued an official recruitment notification for Customer Service Associate (Clerical), announcing a total of 11,403 vacancies located in All India. The online application window opens on 01 August 2026 and closes on 21 August 2026. To be eligible, applicants must hold Graduation degree in any discipline. and be within the prescribed age limit of 20 to 28 years (relaxable for reserved categories)., with category relaxation applicable as per government guidelines. Selected candidates will receive an approved pay scale of INR 24,050 – 64,480/- plus applicable allowances (DA, HRA, CCA).. The selection procedure comprises Preliminary Exam, Main Exam, Local Language Proficiency Test, and Document Verification.. For complete guidelines, syllabus breakdown, and official notification PDF, refer to the verified information below on ApplySarkariJob.
📅 Customer Service Associate (Clerical) - Important Dates & Schedule
| Application Start | 01 Aug 2026 |
|---|---|
| Last Date to Apply |
21 Aug 2026
|
📋 Customer Service Associate (Clerical) - Eligibility Criteria & Vacancy Overview
| Post Name | Customer Service Associate (Clerical) |
|---|---|
| Total Vacancies | 11403 |
| Qualification | Graduation degree in any discipline. |
| Age Limit | 20 to 28 years (relaxable for reserved categories). |
| Salary | INR 24,050 – 64,480/- plus applicable allowances (DA, HRA, CCA). |
| Application Fee | INR 850 for General/OBC/EWS; INR 175 for SC/ST/PwBD/ESM. |
| Selection Process | Preliminary Exam, Main Exam, Local Language Proficiency Test, and Document Verification. |
📝 Customer Service Associate (Clerical) - Detailed Notification Guide
Overview of IBPS Customer Service Associate (Clerical) Recruitment 2026
The Institute of Banking Personnel Selection (IBPS) has invited applications for the recruitment of Customer Service Associate (CSA) / Clerical Cadre posts across various participating public sector banks for the year 2026 (Advt No: CRP CSA-XVI). This recruitment aims to fill 11,403 vacancies across the country.
Eligibility for IBPS CSA Recruitment 2026
- Education: Candidates must hold a graduation degree in any discipline from a recognized university. The final result/degree must be declared on or before 21 August 2026.
- Computer Literacy: Candidates must possess a certificate/diploma/degree in computer operations or have studied computer/IT as a subject in high school or college.
- Language Proficiency: Candidates must be proficient in the official local language of the state or union territory they are applying for (reading, writing, speaking, and understanding).
Age Limit and Relaxation
The age limit for candidates is 20 to 28 years as of 1 August 2026. Age relaxation is applicable for reserved categories:
- OBC-NCL: 3 Years
- SC/ST: 5 Years
- PwBD: 10 Years
- Ex-Servicemen: As per norms (Max 50 years)
Application Fees
| Category | Application Fee |
|---|---|
| General / OBC / EWS | INR 850 |
| SC / ST / PwBD / ESM | INR 175 |
Note: Fee payment must be completed via online modes (Debit/Credit Card, Net Banking, UPI, or Wallets) only.
Selection Process
The selection process for the CSA position comprises the following stages:
- Preliminary Examination: Qualifying stage (Online CBT).
- Main Examination: Selection is based on the performance in the Mains exam.
- Local Language Test: Qualifying test conducted by the bank.
- Document Verification & Medical Examination.
Steps to Apply for IBPS CSA 2026 Recruitment
- Visit the official website: ibps.in
- Select the 'CRP Clerical / CSA' link and click on 'CRP CSA-XVI'.
- Proceed with 'New Registration' by providing valid contact details.
- Upload the required documents, including photograph, signature, left-hand thumb impression, and hand-written declaration.
- Review the application and complete the fee payment.
- Print the application receipt for future reference.