About Indian Overseas Bank Advisor – Customer Service Recruitment 2026
Indian Overseas Bank (IOB), a premier Public Sector Bank under the Banking Department, Government of India, has officially released the engagement notification for the post of Advisor – Customer Service under advertisement number IOB/HRDD/CONTRACT ENGT/01/2026-27. This opening is structured as a contractual position for a duration of 3 Years, based at the Central Office in Chennai, Tamil Nadu. Candidates looking to explore all latest Tamil Nadu Government Jobs will find this professional opportunity ideal for utilizing their extensive banking expertise.
Detailed Vacancy & Eligibility Breakdown
Detailed Vacancy & Eligibility Breakdown
Detailed Vacancy & Eligibility Breakdown
This contractual engagement is specifically tailored for retired officers from Public Sector Banks who want to contribute their veteran insights to customer service functions. Aspirants who frequently monitor check more Graduate jobs in Tamil Nadu can review the detailed eligibility parameters, salary structures, and application guidelines outlined below before submitting their forms online.
Vacancy Details & Eligibility Criteria
The recruitment drive aims to fill 1 unreserved vacancy for the Advisor – Customer Service post. Applicants must fulfill strict educational and professional criteria set by the bank management.
- Educational Qualification: Graduation or Post-Graduation from a recognized university.
- Professional Experience: Minimum 20 years of experience in Public Sector Banks (PSBs). Candidates must possess up-to-date knowledge of banking sector changes and guidelines specific to PSBs, along with wide exposure in Customer Service Functions at the Central Office / Head Office or Regional Office / Zonal Office level.
- Age Limit: Candidates must be below 65 years as on 01-09-2026. Category-wise age relaxations are not specified in the notification.
- Retirement Criteria: Only retired officers from Public Sector Banks who retired in the normal course, through superannuation, or via VRS are eligible. Individuals retired under CRS or any disciplinary punishment are strictly ineligible.
Salary Structure & Allowances
The selected candidate will receive a fixed consolidated compensation package designed to match senior advisory standards in the banking sector.
- Consolidated Pay: Rs. 50,000 per month, subject to applicable Tax Deducted at Source (TDS).
- Travel & Halting Allowances: For approved outstation official duties, travel and halting allowances will be reimbursed as applicable to officers in SMG Scale IV, subject to cadre eligibility rules.
- Employment Nature: Purely contractual for a tenure of 3 Years with no provision for regular employment absorption or extension beyond the stipulated period.
Selection Process & Interview Pattern
The selection methodology for the Advisor – Customer Service position involves a shortlisting phase followed by a rigorous personal interaction round.
- Stage 1 - Application Shortlisting: Initial screening of submitted applications based on educational credentials, length of service, and relevant customer service exposure in Public Sector Banks.
- Stage 2 - Personal Interview: Shortlisted candidates will be invited for a Personal Interview carrying a maximum of 100 marks.
- Stage 3 - Final Merit: The final selection list will be prepared strictly on the basis of performance in the interview. The evaluation will gauge subject matter expertise, communication proficiency, presentation skills, and professional attitude.
Important Schedule & Application Dates
Eligible candidates must complete their registration and fee payment within the stipulated active window. For candidates tracking related bank recruitment updates, you may also refer to Indian Overseas Bank LBO Admit Card 2026 Released recruitment details for ongoing banking exams.
- Notification Release Date: September 2026
- Online Application Start Date: 29-09-2026
- Last Date to Apply Online & Pay Fee: 09-10-2026
- Personal Interview Date: To be notified separately on the official portal.
Application Fee & Payment Mode
All applicants are required to pay an application and intimation charge regardless of their category.
- Fee Amount: Rs. 1000 inclusive of GST for General, OBC, EWS, SC, and ST candidates. Bank transaction charges, if applicable, are extra.
- Fee Exemption: None. All eligible applicants must remit the fee.
- Payment Gateway: Online payment mode via Debit Card, Credit Card, or Internet Banking.
Step-by-Step Online Application Guide
Candidates must apply online through the official bank portal by following these structured steps:
- Step 1: Visit the official Indian Overseas Bank website at https://www.iob.bank.in and navigate to the "Careers" section.
- Step 2: Click on the recruitment notification link titled "Engagement of Advisor – Customer Service on Contract Basis".
- Step 3: Register online using a valid email ID and mobile number to obtain your provisional registration number and password.
- Step 4: Fill in the online application form with accurate personal, educational, and service history details.
- Step 5: Upload scanned copies of your recent passport-size photograph, signature, and required PDF documents (each under 200 KB).
- Step 6: Pay the intimation charge of Rs. 1000 securely through the online payment gateway.
- Step 7: Preview the completed application form, submit it finally, and take a printout of the submitted form along with the electronic fee receipt for future records.
Required Documents Checklist
Shortlisted candidates attending the interview process must keep the following documents ready for verification:
- Birth Certificate or SSC/Matriculation Certificate as proof of date of birth.
- Final Degree Certificates for Graduation, Post-Graduation, CAIIB, or any other professional qualifications.
- Work Experience Certificates accompanied by relieving letters or retirement orders from previous Public Sector Banks.
- No Objection Certificate (NOC) from the employer, if applicable.
- Printout of the online application form and payment e-receipt.
Candidate Advisories & Warnings
- Ensure all service records match retirement credentials; candidates retired under disciplinary punishment or CRS are automatically disqualified.
- Verify that no legal or departmental case is pending against you at the time of submitting the application.
- Avoid canvassing in any form, as it will result in immediate disqualification of your candidature.
