Institute of Banking Personnel Selection — Banking Division
| Application Start | 01 Aug 2026 |
|---|---|
| Last Date to Apply | 21 Aug 2026 |
| Post Name | Customer Service Associate (Clerical) |
|---|---|
| Total Vacancies | 11403 |
| Qualification | Graduation degree in any discipline. |
| Age Limit | 20 to 28 years (relaxable for reserved categories). |
| Salary | INR 24,050 – 64,480/- plus applicable allowances (DA, HRA, CCA). |
| Application Fee | INR 850 for General/OBC/EWS; INR 175 for SC/ST/PwBD/ESM. |
| Selection Process | Preliminary Exam, Main Exam, Local Language Proficiency Test, and Document Verification. |
The Institute of Banking Personnel Selection (IBPS) has invited applications for the recruitment of Customer Service Associate (CSA) / Clerical Cadre posts across various participating public sector banks for the year 2026 (Advt No: CRP CSA-XVI). This recruitment aims to fill 11,403 vacancies across the country.
The age limit for candidates is 20 to 28 years as of 2026-08-01. Age relaxation is applicable for reserved categories:
| Category | Application Fee |
|---|---|
| General / OBC / EWS | INR 850 |
| SC / ST / PwBD / ESM | INR 175 |
Note: Fee payment must be completed via online modes (Debit/Credit Card, Net Banking, UPI, or Wallets) only.
The selection process for the CSA position comprises the following stages:
Securing a government position under Institute of Banking Personnel Selection requires a disciplined and strategic approach. Candidates with Graduation degree in any discipline. qualifications should focus on the following:
To avoid fraud and secure your candidature for the Customer Service Associate (Clerical) position, always complete the following checks before submitting your application:
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The educational qualification required for this recruitment is: Graduation degree in any discipline.. Please always refer to the official notification PDF linked in the "Source/Official Links" section above for the most accurate and complete eligibility criteria, including age limits, experience requirements, and category-specific relaxations.
Kavita Nair is an education policy researcher with a Ph.D. in Education from JNU. She contributes well-researched articles on teaching vacancies, UPSC Civil Services, and central government recruitment drives.